Refunds

This page explains, in general terms, how Natural Inc approaches refunds for paid offerings.

Natural Inc operates a small set of specialised, purpose‑built products. Some of these may involve paid plans, subscriptions, or other charges. Because each offering can differ in how it is used and billed, specific refund details may also be presented inside the relevant product or channel.

General approach

We aim to be reasonable about unexpected issues, billing errors, or clearly unused periods.
Refunds usually require that we can verify the relevant account, time period, and charges.
Where a product or payment method has its own stated refund rules, those will take precedence.

How to request a refund

If you believe a refund may be appropriate for something billed by Natural Inc, email dev@naturaldevs.com with:

The email address or identifier you use with the product.
The approximate date and amount of the charge.
A short description of the context (for example, duplicate charge or inability to use the product as expected).

Please avoid including sensitive payment information (such as full card numbers or banking credentials) in your email.

Timing

When a refund is approved and initiated, the time it takes for funds to appear will depend on your bank, card network, or payment provider. We can confirm initiation, but we do not control their posting timelines.

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